Awareness
Understand the purpose of the change, its drivers, and why it matters.
Change Management
Connect stakeholder readiness, adoption, and reinforcement to the PMO and technology delivery plan through a PROSCI-ADKAR approach.
ADKAR
Build the conditions people need to adopt and sustain a change.
Desire
Build participation and stakeholder motivation to support the change.
Knowledge
Equip people with the skills, information, and guidance they need.
Ability
Support demonstrated capability to work in the new way.
Reinforcement
Use ownership, feedback, and review to sustain adoption after rollout.
Integrated adoption
Plan the people side of change alongside the schedule and governance.
Stakeholder analysis, communications, training, readiness reviews, and reinforcement are connected to the delivery rhythm from the start.
This approach supports PMO transformation, platform migration, and organisational change, with adoption measures tracked alongside cost, schedule, and benefits.
Adoption impact
A PMO-to-Centre-of-Excellence transformation supported an enterprise-wide delivery productivity increase, with standards adopted across the organisation.
70%Enterprise-wide delivery productivity increase
Plan the adoption
Tell us what is changing, who will use it, and which new behaviours the delivery needs to support.